In October 2022, our company received an inquiry from the customer. We engaged in communication to gather more information and initially understood that the customer intended to place a double-decker wedding-themed carousel in a park in Russia.
After comprehending the specific requirements of the customer, our sales manager provided professional recommendations. The customer ultimately chose a 68-seat double-decker carousel but requested some upgrades to the carousel’s canopy. Our design team provided various upgraded canopy options based on the customer’s needs.
Our sales manager is dedicated to promptly addressing customer inquiries and assisting them in swiftly resolving any concerns they might encounter.
We not only assure the superior quality of our equipment, but we also offer customers competitive pricing that delivers exceptional value.
When customers are making equipment selections, our sales manager goes the extra mile by offering them expert recommendations and professional advice to ensure their choices are well-informed.
Regarding the installation of the double-decker carousel equipment, the customer has already arranged a local installation team in advance. Therefore, our post-sales engineers will promptly provide online installation guidance to the customer, ensuring the smooth progress of the installation process.
Regarding the installation of the double-decker carousel equipment, the customer has already arranged a local installation team in advance. Therefore, our post-sales engineers will promptly provide online installation guidance to the customer, ensuring the smooth progress of the installation process.
After the installation was completed, this double-decker carousel attracted a significant number of visitors, contributing to an increase in the park’s attendance due to its unique design and novel appearance. The customer is highly satisfied with our product and service.
Design team: The design team’s role in Beston Rides is to offer customers comprehensive project solutions for indoor and outdoor project and also single product, as well as more appealing and captivating design options for customers.
Installation team: The installation team provides customers with a range of services, including on-site installation, localized installation support, and online installation guidance to ensure a smooth and successful installation process.
After-sales service team: The after-sales service team is responsible for addressing any issues or problems that arise during the operation of the indoor play structure (naughty castle) for customers. Their goal is to provide timely solutions to ensure the smooth functioning and enjoyment of the facility.
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